NERO CHAT PRODUCT FEATURES
We developed Nero Chat solution to be simple and intuitive with smooth integration into your website pages.
Including separate mobile application tool to stay connected to your website visitors anyplace and anytime.
Nero Chat is proven to generate more leads, reduce online abandonments and increase customer satisfaction.
Get started 1-2-3
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Sign up
Click here to sign up and start your
14 day free trial (no credit card
required, no obligations, no need to
choose your plan now).
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Copy Code
Copy and paste a short script into
your website pages. Need help?
Email or chat with us and we will be
happy to assist!
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Check your website
See the chat window on your site. The chat window
always stays on top of your
website, does not blink and reload.
Meet Your Web Based Dashboard
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Manage Multiple Agents and Domains
Easily add agents and domains.
Manage simultaneous chats from all your websites from one place in our super friendly dashboard.
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Learn from Chats History
Simply check your chats history and statistics for all domains and agents.
Enable Virtual Agent
Don’t have available agents online? No problem, just enable Nero Chat
Virtual Agent.
- Simulates a Live Chat session
- Easily trainable to answer on any topic
- Proactively initiate chats with visitors
- Collect leads
- Gather details on customer needs
- Help qualify customers for complementary products and services
Learn more
Chat Window
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Customize eye-catchers
Get your visitors attention by adding customazible eye-catchers from our gallery list.
Let your visitors easily find the Live Chat option when they browse your website.
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Smart offline modes
Show a contact form to collect leads when you are not online.
Hide chat window when you are offline
Activate virtual agent in offline mode.
You choose which offline status is best for your business.
Be mobile
Who said you have to be connected to your PC in order
to chat with your website clients?
You can be simultaneously logged in a few devices.
- You choose if to chat from web-based dashboard or your mobile on the move
- Receive alerts when a visitor is browsing your website or initiates a chat
- Reply to chats in a snap using canned responses
- Send an email transcript once the chat is over
- Chat with multiple users from all your domains at the same time from one place
Learn more
All Plans Packed With These Powerful Features
Secure chats on SSL websites
If your website uses SSL certificates (https), your chats
will be also safely encrypted.
Chat in your own language
Our chat window supports any language. Communicate
with your visitors in any language you like.
Real-time visitor monitoring
View information about your website visitors - from
what site they arrived, which key- word they searched,
what page they are browsing now.
Convenient shortcuts
We offer handy shortcuts to save time in typing the
same answers again and again!
"Is typing" indicator
Works in both directions.
You will see when the visitor is typing to you.
Visitors will also see that you are typing to them.
Sound alerts
You will receive a sound alert for every new chat request.
Customize Attention Grabbers
Choose from the gallery of
Attention Grabbers to make it easier for visitors to
find a Live Chat option on your website.
Collect leads when offline
Visitors can send you messages when you are offline.
Canned responses aka hints
Save the variety of canned responses for messages you
send often and receive hints for a more suitable
suggestion of reply.
Dedicated Success Manager
We will help you with any set up questions and make sure you get the most out of Nero Chat.