NERO CHAT PRODUCT FEATURES

We developed Nero Chat solution to be simple and intuitive with smooth integration into your website pages. Including separate mobile application tool to stay connected to your website visitors anyplace and anytime.
Nero Chat is proven to generate more leads, reduce online abandonments and increase customer satisfaction.

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Meet Your Web Based Dashboard

Enable Virtual Agent

Don’t have available agents online? No problem, just enable Nero Chat Virtual Agent.
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Chat Window

Be mobile

Who said you have to be connected to your PC in order to chat with your website clients? You can be simultaneously logged in a few devices.
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All Plans Packed With These Powerful Features

Secure chats on SSL websites

If your website uses SSL certificates (https), your chats will be also safely encrypted.

Chat in your own language

Our chat window supports any language. Communicate with your visitors in any language you like.

Real-time visitor monitoring

View information about your website visitors - from what site they arrived, which key- word they searched, what page they are browsing now.

Convenient shortcuts

We offer handy shortcuts to save time in typing the same answers again and again!

"Is typing" indicator

Works in both directions. You will see when the visitor is typing to you. Visitors will also see that you are typing to them.

Sound alerts

You will receive a sound alert for every new chat request.

Customize Attention Grabbers

Choose from the gallery of Attention Grabbers to make it easier for visitors to find a Live Chat option on your website.

Collect leads when offline

Visitors can send you messages when you are offline.

Canned responses aka hints

Save the variety of canned responses for messages you send often and receive hints for a more suitable suggestion of reply.

Dedicated Success Manager

We will help you with any set up questions and make sure you get the most out of Nero Chat.

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